Case Study: Bathroom Refurbishment in Surbiton KT5 | HICL Builders
5 May 2026

Project Overview:

Home Improvements & Construction Ltd (HICL) completed a high-quality bathroom refurbishment in Surbiton KT5 for a local homeowner seeking a modern, durable and professionally finished space. This full bathroom renovation project involved a complete strip-out, upgraded plumbing and electricals, comprehensive waterproofing, and precision tiling, all delivered within a short timeframe and an agreed budget.


This bathroom refurbishment in Surbiton was designed to transform a dated room into a clean, contemporary and highly functional space. The client wanted a trusted local builder capable of efficiently managing the full renovation process, with clear communication and attention to detail throughout.

The project was completed at Queens Drive, Surbiton KT5, just minutes from our office, reinforcing HICL’s strong reputation as reliable bathroom builders in Surbiton and the surrounding KT postcode areas.


Client Objectives:

The homeowner’s primary goal was to modernise the bathroom while improving durability and long-term performance. Waterproofing was a key priority, alongside upgraded lighting, improved ventilation and a crisp tiled finish.

The client supplied the bathroom suite and tiles, placing their trust in HICL to carry out the full bathroom installation in Surbiton KT5 with professional precision and careful workmanship.


The Design and Build process:

The project began with a full strip out of the existing bathroom suite and all wall and floor tiles. Plumbing was adjusted where required, and the room was fully replastered to prepare for the new installation.

To ensure long-term protection, 6mm cement boards were installed on the floor, and a full tanking membrane system was applied to all walls and flooring areas, creating a completely waterproof base before tiling began.

New floor and wall tiles were carefully laid, precisely grouted and sealed with silicone detailing to achieve a clean, professional finish. The new bath, toilet, basin and towel rail were installed, along with electrical upgrades including a new extractor fan, isolator, light switch, mirror cabinet power supply and four water-resistant bathroom spotlights.


Technical Specification:
Scope of works included:

• Full strip out of existing bathroom suite and tiles
• Plumbing upgrades where required
• Complete replastering
• Installation of 6mm cement boards to the floor
• Full tanking membrane system to walls and floor
• Installation of new wall and floor tiles
• Grouting and silicone sealing
• Installation of new bath, toilet, basin and towel rail
• Electrical upgrades, including extractor fan and spotlights
• Ceiling and door decoration


Client Experience:
From the outset, the client appreciated the professionalism, punctuality and organisation of the HICL team. Communication remained clear throughout the project, and every stage of the bathroom refurbishment was delivered as agreed.

The finished bathroom now feels bright, modern and well-balanced, with contemporary black fixtures, clean lines and patterned flooring creating a distinctive yet timeless look. The project demonstrates HICL’s capability in delivering bathroom refurbishments in Surbiton KT5 to a high standard with minimal disruption.


Client Recommendation:

“HICL completely renovated our bathroom. Andi and the team were very professional and polite throughout the process. The project was completed to budget and the finish is great. I would definitely recommend.”

Mr. Peter T, Queens Drive, Surbiton KT5

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